Engineering Happiness in Brazil: WordCamp Rio de Janeiro and beyond

September 10, 2015 at 4:00 pm | Posted in Astrology | Comments Off on Engineering Happiness in Brazil: WordCamp Rio de Janeiro and beyond

The WordPress.com Blog

Karen Arnold and Erica Varlese work on the Happiness Hiring team at Automattic, where they hire new Happiness Engineers who support users on WordPress.com and Automattic products. They met with the Brazilian WordPress community last week and wanted to share their experiences.

On August 29th, 2015, we traveled to Brazil to attend WordCamp Rio de Janeiro and meet the Brazilian WordPress community. At Automattic, the company behind WordPress.com, we’re working on localizing our support to those who speak Brazilian Portuguese. Since both of us are part of our Happiness Hiring team, which focuses on hiring new support engineers, or “Happiness Engineers,” we decided to travel to the WordPress community in Brazil to share our new Happiness Engineer (BR-PT) role and talk about our experience with support.

Jetpack booth Jetpack booth

At WordCamp Rio de Janeiro, we gave a talk on “Engineering happiness: bridging the gap between developers and customers.” Our…

View original post 361 more words

Blog at WordPress.com.
Entries and comments feeds.

%d bloggers like this: